Decoding the Lending Experience: How to Stay Competitive in a Changing Market

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Small business lending presents a difficult profitability puzzle for many banks, with smaller loan requests often demanding the same time and underwriting resources as large corporate credits.

vercoming these structural hurdles is crucial, not only for capturing future commercial relationships and long-term deposits, but also for fulfilling your role as a vital growth engine for the local businesses that form the fabric of your community.

Join industry leaders from Moody’s and First Bank New Jersey for an engaging webinar hosted by BAI as they unveil the secrets to transforming the lending experience for small business borrowers. Discover how customer-centric innovation, advanced automation, and digital transformation can help your organization stand out in a crowded market. Learn actionable strategies to increase loan volume, improve efficiency, and meet evolving borrower expectations.

1.    Setting the Stage: Moody’s Vision for Small Business Lending
2.    The First Bank New Jersey Journey: Scaling Small Business Lending
3.    Staying Competitive: Differentiation in the Market
4.    Customer-Centric Innovation: What’s next on the roadmap?
5.    Key Takeaways + Q&A: Transformation & Trust

  • Speakers keyboard_arrow_down
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    Adam Kenney Senior Director of Product Management Moody's
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    Michael Smith Director of Business Banking First Bank New Jersey