Julien Maillard is a Senior Director at Moody’s, leading the product team responsible for Cloud, Consumption solutions, and the system side of AXIS.

Julien’s team is responsible for understanding market and user needs to define the vision, strategy, and roadmap of these solutions; ensuring they deliver the value clients expect and align with their business objectives.

Julien brings a strong background in Customer Success to this role, embedding customer centricity into every stage of the product development process.

Previously, Julien served as Head of RiskIntegrity Customer Success, where he oversaw client onboarding and implementation of RiskIntegrity solutions, working in close partnership with customers and partners.

Julien has been with Moody’s Analytics since 2011. He began as a Solvency II consultant and held various roles within the Insurance department, supporting the rapid expansion of services across Europe and the Americas.

Julien Maillard is a Senior Director at Moody’s, leading the product team responsible for Cloud, Consumption solutions, and the system side of AXIS.

Julien’s team is responsible for understanding market and user needs to define the vision, strategy, and roadmap of these solutions; ensuring they deliver the value clients expect and align with their business objectives.

Julien brings a strong background in Customer Success to this role, embedding customer centricity into every stage of the product development process.

Previously, Julien served as Head of RiskIntegrity Customer Success, where he oversaw client onboarding and implementation of RiskIntegrity solutions, working in close partnership with customers and partners.

Julien has been with Moody’s Analytics since 2011. He began as a Solvency II consultant and held various roles within the Insurance department, supporting the rapid expansion of services across Europe and the Americas.

May Zheng is a Director of Actuarial Product Management at Moody's Insurance group, based in Toronto, focusing on the strategic direction and development of the AXIS Actuarial System, driving innovation and aligning the product with evolving industry needs.

Prior to her current role, May led various business expansion initiatives and managed programming teams within Moody's Insurance Group, contributing to operational growth and technical excellence.

May is a Fellow of the Society of Actuaries (FSA) and the Canadian Institute of Actuaries (FCIA).

Lan is a Director of Product Training for the AXIS™ Actuarial System business, based in Toronto, Lan brings a wealth of diverse experience from life insurance product pricing and valuation to actuarial audits and her role as an AXIS Actuarial Software Advocate and Educator. With over 18+ years at Moody's, her role has consistently evolved, culminating in her current position as the global coordinator of the AXIS Training Program, requiring comprehensive software knowledge, leadership, and effective coordination skills. Lan, a Fellow of the Canadian Institute of Actuaries and the Society of Actuaries, actively shapes future actuarial leaders. She sits on several actuarial association committees, including The Society of Actuaries North America Employers Council, advocating for Moody’s actuarial skill set needs. Lan also contributes her expertise to the Faculty of Admission Courses and the Exam Committees for both the SOA and the Canadian Institute of Actuaries.

David Fihrer is a Senior Director and part of the AXIS leadership team. He has over 35 year of experience including more than 20 at GGY/Moody’s. David was instrumental in implementing IFRS 17 within the Moody’s software offerings and is a sought after expert on IFRS 17. David holds a Bachelor of Science from the University of Witwatersrand and is a Fellow of the Institute of Actuaries and a Fellow of the Institute of Actuaries of Canada.