Tech Transformation

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The coronavirus has accelerated technology investments across the insurance industry. We will discuss key trends around the customer experience and digitation, elevated cyber risks and the promise of artificial intelligence and machine learning

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    Oliver Brew Head of Client Success, CyberCube
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    Rory Egan Senior Cyber Actuary, Munich Re
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    Sandeep Haridas Senior Manager, Digital Transformation, GRS North America Operations, Liberty Mutual Insurance
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    Sarah Hibler Associate Managing Director, Property and Casualty Insurance, Moody's Ratings
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    Colin Holmes General Manager, Moody's Analytics
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    Gordon Hui VP, Marketing and SME Solutions Product Management, HSB
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    Christian Mitchell Executive Vice President, Chief Customer Officer, Northwestern Mutual
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    Jonathan M. Silverman Director–Insurance Industry Solutions, US Financial Services, , Microsoft
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    Richard Jacobs Assistant Special Agent in-Charge, Federal Bureau of Investigation
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    Richard Xu, Ph.D Head of Global Data Science, Reinsurance Group of Americas
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    Michael Dion, CFA Vice President, Moody's Investors Service
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    Ashit Talukdar Head of Machine Learning, Moody's Analytics
10:05

Panel Discussion: Imperatives of digitization for insurers in a post-COVID world

  • How are insurers meeting changing customer preferences and expectations?  
  • How is technology changing the way companies underwrite, handle claims and manage distribution? 
  • How will new technologies and non-traditional competitors affect insurers?  
10:35

Panel Discussion: Importance of cyber resilience – opportunities and threats in cyber insurance

  • Proliferation of cyberattacks 
  • Changing market conditions for cyber insurance 
  • Modelling and managing cyber risk accumulations 
11:20

Panel Discussion: Growing role of AI and machine learning in the insurance lifecycle

  • How are companies deploying AI and machine learning today? 
  • Which insurance functions hold the most promise for AI and machine learning? 
  • What are the key risks associated with such technology initiatives?  
12:05

End

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Join Moody’s and Ericson Chan, Group Chief Information and Digital Officer at Zurich Insurance Group, as we discuss digital transformation, technologies to enable these changes and top priorities for streamlining both the customer and partner experience

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    Antonello Aquino Managing Director, Global Co-Head of Insurance, Global Head of Funds and Asset Mgmt, EMEA Private Credit, Moody's Ratings
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    Ericson Chan Group Chief Information and Digital Officer, Zurich
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    Sally Yim (严溢敏) Managing Director, Financial Institutions, Moody’s Investors Service (穆迪投资者服务公司金融机构部 -董事总经理)
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